Digital engagement platform that places Pharmaceutical ads on the Phreesia patient intake platform. Phreesia Life Sciences works with 9 of the top 10 Pharma companies worldwide.
Phreesia Life Sciences markets to top pharmaceutical companies and their agency partners to run ads on the Phreesia patient intake platform. As Creative Director, I reimagined the brand, voice, and creative strategy. The mission was to visually demonstrate how Life Sciences empowers patients at pivotal healthcare moments. The results were impressive; Life Sciences saw an increase in revenue from $52 million in 2021 to $102 million in 2024, a 96% increase over three years.
The Life Sciences brand is designed to prioritize the patient, helping pharmaceutical manufacturers and their agency representatives understand how and when their products can reach customers. As technology evolves, access to vital medical information is now possible outside the doctor's office, allowing for patient engagement at nearly any time. The Circle of Interaction visually represents these moments of support and illustrates the points at which a patient interacts with Phreesia. Whether a patient is researching care at home, learning about a new medication in the waiting room, or receiving a reminder to fill a prescription, the aim is to make it clear to clients when and how they can effectively reach patients.
The Moment of Interaction was easy to incorporate into our guides and other printed documents. However, the larger challenge was finding a way to bring this concept to life in video and animated shorts. With the help of my videographer, we created a live-action sequence that features movement around the subjects, highlighting them as they engage with the content from Phreesia. This is another example of how a static brand can be enhanced with a dynamic visual presence.
The redesign of the Phreesia Life Sciences website achieved two key objectives. First, it successfully brought the new brand messaging and visual identity to life across the site and essential landing pages. Second, it guided users through a detailed customer journey, showcasing how Life Sciences products impact patients during their medical experience. As a result of the updates, visitors spent significantly more time on the site, leading to an increase in leads.
With the support of my 10-person creative team based in the US and India, we produced a range of marketing campaigns and assets that generated measurable growth for the brand. By unifying the design across different asset types, such as infographics and videos, we ensured a consistent customer experience, which enhanced recognizability and fostered trust with our target audience.
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